Software defined vehicles, or SDVs, are vehicles in which software rather than fixed hardware determines how most systems operate. Functions such as braking assistance, lighting, driver assistance, infotainment and even some aspects of vehicle dynamics are managed by software running on a small number of high-performance central computers.
These systems can be updated over the air, allowing vehicles to change and improve throughout their working life rather than remaining static after manufacture.
This architectural shift has wide implications across the automotive ecosystem, including for the collision repair industry, which is already experiencing the effects.
In a traditional vehicle, collision damage was largely physical. Repairers focused on restoring body panels, structural integrity and mechanical components. In an SDV, many parts that appear physical are also software-driven modules. Headlamps, bumpers, windscreens and mirrors often house cameras, radar and sensors that feed data into centralised vehicle systems. Even relatively minor impacts can disrupt software calibration or data pathways, not just visible components.
As a result, returning a vehicle to its pre-accident condition increasingly means verifying that software functions, communication networks and safety systems are operating exactly as designed.
Advanced driver assistance systems are tightly integrated into SDV architectures. After a collision, or even after routine repairs such as bumper replacement, wheel alignment or windscreen fitting, these systems may require recalibration to OEM standards.
Industry data shows that more than half of collision repairs now require at least one calibration, and the proportion continues to rise as SDVs become more common. In an SDV, calibration is not a finishing step but a critical safety requirement. Incorrect or skipped calibration can lead to systems behaving unpredictably or failing entirely.
Over the air updates introduce new complexity for repairers. A vehicle may arrive for repair with software that changes during the repair cycle, or that requires updating before post-repair validation can be completed. Some components may be delivered with newer software versions than the rest of the vehicle, creating compatibility issues that must be resolved before the vehicle is returned to the customer.
Collision repairers increasingly need controlled access to OEM software, secure diagnostic tools and clear processes for managing updates and system resets.
SDVs accelerate the shift from primarily mechanical repair to a hybrid discipline combining bodywork, electronics and software diagnostics. Repairers need technicians trained not only in panel and structural repair but also in scanning, programming and system verification. Investment in diagnostic equipment, calibration systems and software subscriptions becomes essential rather than optional.
Documentation also takes on greater importance. Insurers, regulators and OEMs increasingly expect digital proof that all required scans, calibrations and software checks have been completed correctly.
While SDVs make collision repair more complex, they also introduce greater consistency when processes are followed correctly. OEM repair procedures, digital workflows and software-driven validation can reduce guesswork and subjectivity.
In practical terms, the rise of SDVs means collision repair businesses must evolve. Those that invest in training, tools and data access will remain relevant. Those that treat vehicles as purely mechanical systems will find it increasingly difficult to deliver safe, compliant repairs.
In short, software defined vehicles are turning collision repair into a discipline where digital accuracy matters as much as physical craftsmanship.
Additional Reporting: Autobody News, Tech Mahindra, IBM
