
Electric vehicle collision claims continue to rise across North America even though sales of new battery electric vehicles have slowed.
Mitchell International’s latest analysis shows that repairable battery electric vehicle (BEV) claims increased by 14 percent in the United States and 24 percent in Canada in 2025. Sales of new BEVs fell by about 2 percent in the United States, yet the growing number of electrified vehicles on the road ensures that claim volumes keep climbing.
The share of repairable claims for plug in hybrids rose by 6 percent in the United States and 26 percent in Canada, while mild hybrid claims grew by 20 percent and 29 percent respectively. Analysts attribute this rise to the continued expansion of the EV fleet despite cooling sales momentum.
Repairing these vehicles remains complex due to dense electrical systems and sensor heavy designs which require more diagnostic and calibration work. BEVs averaged 1.70 calibrations per estimate in 2025 compared with 1.63 for hybrids and 1.54 for internal combustion vehicles.

Market values for total loss vehicles declined across most powertrain types with BEVs experiencing the steepest drop at 6 percent in the United States and 13 percent in Canada due to depreciation, lower cost model availability and shifting consumer sentiment.
Average repair severity for BEVs fell by 5 percent in the United States and 2 percent in Canada, yet repair costs remain notable. Mild hybrid repair costs in the United States increased by 4 percent to R81875 ($5054) while remaining steady in Canada at R101525 ($6267). Other industry data also shows that BEV repair severity averaged around R100197 ($6185) in the United States during the third quarter of 2025, reflecting a slight moderation from earlier periods as pricing stabilised.
Industry experts suggest that fluctuations in sales do not immediately reduce collision volumes because the expanding base of BEVs and hybrids already on the road continues to generate claims. Original equipment manufacturer parts also remain more prevalent in BEV repairs which can increase costs and extend repair times when availability is limited.
Staff Writer
Reporting from the front lines of the collision repair industry, delivering expert analysis and the technical updates that drive the African automotive sector forward.
More From News

ComputerLogic refreshes PMCLogic to strengthen paint and materials control
ComputerLogic has introduced an updated version of PMCLogic, its fully automated paint and materials management platform for collision repair businesses.

From Nissan Legacy to Chery Vision: Rosslyn’s Transformation
The Rosslyn automotive plant in Pretoria, once a bastion of Japanese manufacturing strength, has entered a new phase under the stewardship of Chery Automobile.

BASF Coatings Becomes Surventis and Begins New Chapter as Independent Business
Surventis has officially launched as an independent company, marking the completion of its carve-out from BASF and positioning the former BASF Coatings business as a major global player in automotive coatings and surface treatment.

New Automotive Hub Set to Drive Opportunity in Alexandra
The City of Johannesburg is preparing to bring the Alexandra Automotive Hub into operation, creating a platform for township enterprise development, technical skills training and wider participation in the automotive value chain.

Ford’s Quality Comeback Shows AI Needs Human Memory
Ford’s quality improvement highlights why artificial intelligence works best when it is guided by the practical knowledge of experienced engineers and specialists.

Plasnomics to Launch Global Benchmark Plastic Repair Centre in US, No Plans for South Africa
Plasnomics will open its first Plastic Repair Excellence Centre in Dallas, Texas, as the company develops a global repair-first model for automotive plastics, although there are currently no plans for a similar facility in South Africa.